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Division of Student Affairs

Refund Request

How do I request a refund of the remaining balance on my Cat Dollars Plan?


Requests for a refund from CatCard plan account greater than $5 available balance can be submitted to the CatCard Office.

A $5 processing fee will be deducted from the available balance in the account prior to the refund. Any amounts that are owed to the CatCard Office will be deducted from the available balance in the account prior to the processing of a refund. Cat Dollars refunds will be issued for students who have graduated or are graduating, or for students officially withdrawing from the university. Students must fill out the refund form to receive a refund.

The completed refund request form will be submitted and processed by the Student Business Services. A check will be mailed to the permanent address on file with the university.  Please allow all check or electronic refunds 3-4 weeks to process.

If your CatCard has no transactional activity on it for a period of two (2) years, the university may deactivate it and any balance of funds shall become the property of the university.

Refund Request Form

Please download and fill out a catcard refund form to submit the completed form to the CatCard Office. You may also email the completed refund form to